Need Help?

The CRAB, Niton Helpline

Our Helpline is open again from Thursday 5 November.


Hours of operation are Monday to Friday 10 am to 3 pm.


 You can also email us on and we will respond to you.  The Isle of Wight Council helpline is still open 01983 823600.


We are still here to support both the community and local business. 


Our volunteers will do their best to help you and to provide further contacts. 

On your own? Want to check in on a loved one?


  • Would you like us to check how you are and if you need anything?

    • We can call you or come round if we get no reply.

  • Would you like us to check on a loved one?

    • We can call them or go round if we get no reply.


All calls are strictly confidential.  We wear gloves and use hand sanitiser and will not come in.  We just want to see that you are ok through a window.


Call our helpline 10 am to 3 pm Mon-Fri

Need someone to talk to?

Age UK IoW are offering a telephone service if you need someone to have a chat to. Call them up and register your details with them. 

01983 525 282

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IoW Council Helpline

The Isle of Wight Council, in partnership with the Island's voluntary networks, have set up the 'Vulnerable Residents Helpline' to support residents affected by self-isolation measures.

Call this helpline outside of CRAB Helpline hours. 

Everyday 9am-5pm:

Beware of Scams 

Sadly there are people who look to take advantage of a crisis. There have been cases of thieves who offer to do shopping for elderly people and then keep their money. Other reported cases are of burglars and fraudsters who pose as NHS workers testing for the coronavirus. We are advising not to let people into your house that you do not know, or know about, and always ask to see their identity. 


Our CRAB volunteers are easy to identify. They all wear badges with their name and a unique number. If you are in doubt you can check in with the helpline to verify that they are who they say they are.   

Need Health and Medical Support? 

South Wight Medical Practice 

We are waiting to hear whether Niton surgery will again be designated as the organisational hub for the South Wight Medical Practice and therefore whether it will close for appointments.  

Access to Doctors and Nurses 

The practice will still be offering 'remote' appointments; you can talk to the doctor as usual by telephone or using a video link from your home or from a venue in Niton.   


Repeat prescriptions for ongoing conditions will not be affected and can be requested through your surgery in the normal way, using the drop-off facility.  They can be collected from Niton Pharmacy or from Godshill or Brighstone surgeries.  You can request Niton pharmacy to deliver your prescription if you are a vulnerable person. Please call them on 730240. 

Any Questions? 

If you want further information you can contact the CRAB Helpline 07597604237 or talk to the South Wight Medical Practice as usual on 01983 730 257

The Future 

We will continue to provide updates as the situation evolves.